The ability to provide high-tech medical care is an important indicator of the level of he althcare development in a country. This is an expensive, very complex and at the same time highly demanded service that affects the quality and life expectancy of citizens. One of the centers of high-tech medicine is the city of Novosibirsk. Meshalkin's clinic has become the focus of scientific thought, education and advanced methods of treating complex diseases.
On the frontline
The official name of the institution is the Novosibirsk Research Institute of Circulatory Pathology named after academician E. N. Meshalkin (NNIIK). This is a clinic where scientific research is inseparable from practice. Many unique operations were performed here for the first time. Initially, the Institute was part of the Siberian Branch of the USSR Academy of Sciences. After 55 years of work, he not only retained his position, but also became a center of excellence in high-tech medicine. Main destinations:
- cardiovascular surgery;
- transplant center;
- gynecology and obstetrics;
- neurosurgery;
- pediatrics;
- cancer treatment.
In Novosibirsk, the Meshalkin clinic is the leading specialized institution. The specialists of the clinic take on the most difficult cases: operations on blood vessels, the brain, organ transplantation, including the heart, radiation treatment, radiosurgery and other operations. For 5 years, 63,000 patients from all over Russia received qualified treatment. Of the 2,000 employees, one in three has a degree.
Effectiveness of treatment
In total, in 2013, 70,046 patients applied to the institute for consultations, of which 7,104 (14.9%) were children. Comparing with 2012, the number of visits increased by 3506 patients. In the city of Novosibirsk, the Meshalkin clinic sets records for surgical operations. The number of operated patients amounted to 11,869 people, 12,663 operations were performed.
The number of discharged patients in 2013 is 16,183. Of these:
- 10,535 people – cardiovascular surgery;
- 905 – neurosurgery;
- 843 – oncology department;
- 130 - pediatric department;
- 10 - organ transplant.
Statistics
Mean length of stay in bed for open surgeries was 19.7 days, for endovascular surgeries - 5.5 days. The total number of bedsdays was 152,429. The total hospital mortality did not change significantly and amounted to 1.19%. Postoperative mortality in congenital heart defects decreased by 0.2% (treatment of children under 1 year is also taken into account).
The state task for 2013 on the provision of high-tech medical care has been completed, including 6 cases of heart transplantation, 3 - kidney transplantation, 1 - liver transplantation.
In the financing of medical care, the share of funds from the compulsory medical insurance system increased and amounted to 4% (in 2012 - 2.9%).
Meshalkin Clinic, Novosibirsk: blood donation
Complex operations are carried out within the walls of the institution. Therefore, the clinic daily requires large volumes of blood and its components. An adult citizen of the Russian Federation or a foreigner who has been legally residing in the country for more than a year can become a blood donor.
Before delivery, a medical examination is carried out free of charge, a document on the state of he alth is issued. Breakfast is organized at the expense of the clinic (chocolates, warm tea, cookies). Free food at the request of donors is replaced by monetary compensation. Its size is tied to the subsistence level of the Novosibirsk region and is 5% of the established amount. The Meshalkin Clinic (Novosibirsk) welcomes voluntary blood donation. In addition to great gratitude, a good deed is encouraged by the state.
Incentive Package
If a citizen officially works, studies, he has a leg althe priority right to purchase preferential vouchers in sanatoriums and resorts. Requirement: donate a volume of blood (components) equal to 2 maximum allowable doses within a year.
- Cash compensation for breakfast is considered voluntary change and counts towards the rewards system.
- "Honorary Donor of Russia" is awarded to people who have donated plasma at least 60 times and blood (its components) 40 times. The title implies certain benefits, rights, an annual monetary reward (about 10,000 rubles).
Voluntary donors will be gratefully received by the Meshalkin Clinic (Novosibirsk). Blood donation is carried out on the following days: Monday, Wednesday, Thursday. Blood collection time - 8:30-11:00.
Oncology
Meshalkin's clinic (Novosibirsk) has become a major center for the treatment of tumors in the region. Oncology is a priority area of NNIIPK. A whole scientific center has been created, which involves both research and planned surgical operations. In the areas of thoracic surgery, urology, and oncogynecology, work is carried out from the initial admission of a patient to all complexes and measures for its treatment: chemotherapy, radiation therapy, surgery.
In 2010, a specialized radiotherapy department was built with the most modern diagnostic devices and two linear accelerators. Special patients are treated here, who cannot be provided with help in other oncology and cardiac surgery clinics in the region. The best are used and promising diagnostic and therapeutictechnology. First of all, simultaneous methods, as well as neuropathology. In the world, the NNIIPK Cancer Center is rated very highly.
Educational activities
In the city of Novosibirsk, the Meshalkin clinic was the first to create a film about the possibilities of the institution. Employees of the oncological service of the institute became the heroes of the educational 3D film for schoolchildren "Seven Magical Professions". According to the producers, the radiotherapy department, its qualified personnel, technologies and equipment overturn the traditional idea of the medical center and show the medicine of the future. A 35-minute film will be shown in schools, a 20-minute film in kindergartens.
Monitoring work
The effectiveness of treatment can be judged by statistical data. However, the statements of patients speak about the quality of service, conditions of stay, and the attitude of staff towards patients. Meshalkin's clinic (Novosibirsk) does not fake reviews. On the contrary, management is interested in regular monitoring of patients' opinions. The Institute regularly conducts research to assess the quality of medical care and the overall performance of the organization. This is done with the help of a desk study of reviews and written appeals, including those sent through the institute's website, review books in departments, complaint books in registries, reviews of publications in the press about the activities of the institution. Unstructured observation, interviews and questionnaires of patients, expert surveys of heads of clinical departments are also used.
Survey Procedure
In Novosibirsk, the Meshalkin clinic conducts surveys with volunteers. Opinion does not affect the ability to receive medical care in the future. The questionnaire is issued to each patient or the patient's legal representative (mainly in the treatment of children) at discharge along with medical documents. The patient or his legal representative himself decides on filling out the questionnaire.
After filling, the questionnaire is lowered into special boxes. They are located in elevator lobbies. In 2013, 1300 patients (10% of the total) expressed their opinion. Some poll results:
- 92, 2% of respondents are completely satisfied with the conditions of medical care;
- 94, 2% noted the responsiveness and politeness of doctors (92.3% - nurses);
- 91, 3% are completely satisfied with the service in the emergency room;
- 83% say good food in the hospital, another 10.4% partially satisfied with food;
- 95, 6% of respondents would recommend NNIIPK to their friends.
Requisites
City of Novosibirsk, Meshalkin clinic, address: st. Rechkunovskaya, 15. Index: 630055. Official website: meshalkin.ru.
Reception of the director of the clinic: phone +7(383)3476058.
Registration (contact center): +7(383)3476099, fax + 7(383)3322437.
Reception of Polyclinic No. 1: +7(383)3476010.
Cancer Center: +7(383)34761 00.
Tomography Department: +7(383)3476116.
