The article will focus on GBUZ GP No. 191 DZM. Today, 191 polyclinics (Moscow) is the head building of the outpatient center of the state budgetary he althcare institution (GBUZ GP No. 191 DZM).
Location
The clinic is located in the Golyanovo district of the Eastern Administrative District at the address: Altaiskaya street, house 18. You can get to it from the Schelkovskaya metro station by bus 627 or by minibus No. 236m to the Polyclinic No. 191 stop. Travel time will depend on road conditions. If there are no traffic jams, then the journey will take only 10-15 minutes.
Branches
After the reorganization of medical institutions in Moscow, polyclinic 191 included 4 branches:
- Branch 1 - former polyclinic No. 87. It is located at the address: Chusovskaya street, building 9.
- Branch 2, formerly Polyclinic No. 91. Located on Lilac Boulevard Street, 71A.
- Branch 3 is the former polyclinic No. 182, which was located at the address: 7th Parkovaya street, house 8/61.
- Branch 4 - once an independent polyclinic No. 222, located on Amurskaya street, house 36.
Terms of Service
Every person who has reached the age of 15 andis a citizen of the Russian Federation, has every right to attach himself to the City Polyclinic 191. To do this, he needs to come to the outpatient clinic with a valid medical policy and write an application about the desire to be served at the selected institution. In some clinics, you must provide a passport and SNILS. For citizens of the preferential category, a document confirming the benefits is required.
How to get an appointment
191 The polyclinic on Altaiskaya provides patients with the opportunity not to visit a medical facility to make an appointment with a specific specialist.
For this, a single system was developed, which is known to the inhabitants as EMIAS. To use this option, you must have Internet access and an insurance policy number. When entering data on the system website, a list of doctors is provided, to which an appointment is available in the near future. Here you can choose a doctor and a convenient appointment time. If necessary, the appointment can be canceled at any time.
Also, polyclinic 191 makes an appointment through the Unified Self-Recording Center. This is convenient for people who do not have the opportunity to make an appointment with a doctor online. For example, such difficulties often arise in the older generation. To do this, they just need to call +7 (495) 539-30-00 and provide the necessary information to the operators.
But there are still opportunities to get an appointment by visiting the clinic in person, for example, contact the reception or use the terminals directly in the building.
Work Schedule
In order to accurately get to the selectedspecialist and not wait for the opening of the institution on the street, it is better to write down the schedule for which the polyclinic works 191.
Reception is open daily with the only day off being Sunday.
On weekdays, the doors of the medical institution for patients are open from 8 am. Doctors are open until 20 pm. Naturally, the working hours of an individual specialist must be specified at the stand in the hall on the ground floor or at the reception.
On weekends, patients are admitted from 9 to 18 on Saturday and from 9 to 16 on Sunday.
Contact information
Questions that sometimes arise outside the walls of the clinic will always be answered by specialists of the help desk at 8(495) 460-01-01.
You can also contact the receptionist, whose phone number is 8(495) 460-11-86. Callers are open every day except Sunday. The reception hours are from 8:00 to 20:00 on weekdays and from 9:00 to 18:00 on Saturdays.
If necessary, you can call a doctor home by calling 8(495) 460-00-01. The emergency department is always ready to provide first aid and, if necessary, hospitalize patients. Emergency phone number - 8(495) 460-02-00 - works around the clock.
There is also a dental department in the clinic, the reception phone of which is 8 (495) 460-37-22. The women's clinic is located in the same building. There is also a phone number for inquiries, where you can ask current questions - 8(495) 467-68-01.
For thosewho are en titled to preferential medicines, a pharmacy point No. 21 is equipped. By calling here, you can get advice on the availability of drugs. Pharmacy phone number 8(495) 460-01-00.
Who should I contact in an emergency?
Sometimes there are situations that could not be resolved either by phone or at the reception. Then it is worth contacting a person who has all the powers to solve any problem that 191 polyclinics have created. Branches do not matter, because the head physician is responsible for all 5 medical institutions, which are part of GBUZ GP No. 191 DZM. You can discuss all the exciting issues with him daily by calling the reception 8 (495) 460-36-34. It happens that he is not there. Then the secretary will give all the information.
Functioning branches
When you first contact the clinic, most likely, from the registry will be sent to the local therapist. After the consultation, the therapist gives recommendations on visiting other narrow specialists, whose services are provided by the 191 polyclinic. Doctors take on time, so it is necessary to thin the work schedule and, if necessary, make an appointment.
The following departments operate here:
- Ophthalmic.
- Surgical.
- Urological.
- Neurological.
- Cardiac.
- Physiotherapy.
- X-ray.
- Gynecological.
- Department of Endocrinology.
- Department of Otolaryngology.
In addition, it provides assistance to the populationadolescent doctor, infectious disease specialist, vascular surgeon and pulmonologist. The clinic provides rooms for functional diagnostics, ultrasound, exercise therapy, mammography, reflexology, and massage. If necessary, there is an opportunity to carry out treatment on the basis of a day hospital.
Only for the weaker sex
191 polyclinics are very well organized to provide medical care to the population. The antenatal clinic, for example, is located in the building on the 4th floor, which is very convenient.
In some clinics, women have to visit several buildings to take tests and go through narrow specialists. Here, everything can be done in one day, without leaving the walls of the building.
For those who work, the work schedule of local gynecologists is very convenient. They work in shifts. So if necessary, you can visit a doctor in the evening.
It is very convenient that the polyclinic has a day hospital, which is responsible for solving many problems. Here, pregnant women suffering from toxicosis can receive qualified assistance. In late pregnancy, CTG is done here. Expectant mothers are offered a wide range of drug therapy and physiotherapy procedures, which positively affects the development of the baby and the well-being of the woman.
But despite all the amenities and benefits that Polyclinic 191 has created, the feedback from patients about this department is very contradictory.
Functional Diagnostics Room
The clinic offers its patients to useservices of a functional diagnostics room, which has modern equipment. Here they will not only establish or clarify the clinical diagnosis, but also conduct a complete diagnosis of the body in order to identify any disorders in the early stages of development.
For this, certain methods of examining patients are provided here, such as electrocardiographic examination, daily monitoring of ECG and blood pressure, ultrasound diagnostics of all human organs and tissues, including ultrasound of the joints and bone tissues, examination of the functions of external respiration, dental services - hygienist and more.
When addressed to everyone:
- measure height and weight;
- carry out testing using a hardware-software complex;
- do electrocardiography;
- determine the level of sugar and cholesterol in the blood;
- assess the functions of the respiratory system of the human body.
All this allows you to analyze and determine the current state of both psychophysiological and somatic he alth of a person.
If the specialists are concerned about something, the patient may be offered observation at the He alth Center. At the same time, specialized he alth schools, medical and physical education rooms, medical and physical education dispensaries have been developed for the services of the applicant.
Such centers are organized not only in the clinic on Altaiskaya. By order of the Ministry of He alth and Social Development of Russia dated September 26, 2011 No. 1074n, 47 state clinics can offer everyone to visit the He alth Center.
Additional features
For patients living at the addresses served by polyclinic 191, institutions providing free medical care are open.
- 24-hour dentistry (address: Verkhnyaya Krasnoselskaya street, 19).
- TB dispensary (address: Lilac Boulevard, building 6).
- Oncology department (address: Verkhnyaya Pervomaiskaya street, 29).
- Psycho-neurological dispensary (address: Igronaya street, house 8).
- Dermatovenerologic dispensary (address: Amurskaya street, 25/1).
- Trauma center (address: Amurskaya street, 36).
- Drug dispensary (address: Marshal Chuikov street, 24).
- Family Planning Center (address: Sevastopolsky Prospekt, 24 A).
In special cases, patients can be referred for examination to the Consultative and Diagnostic Center of City Clinical Hospital No. 15 or to the Consultative Department of City Clinical Hospital No. 57.
Specific work on Saturdays
If there is a need to see a doctor on Saturday, then you need to keep in mind that such specialists as a neurologist, surgeon, ophthalmologist, otolaryngologist accept patients according to the schedule that polyclinic 191 accepts. Branch 2 at Sirenevy Boulevard, house 71A, for example, is open to the public every 2nd Saturday of the month.
But on the 3rd Saturday of the month you can get an appointment with the indicated doctors both in the city polyclinic No. 191 of the DZM at Altaiskaya Street, 13, and at the branch No. 4 at Amurskaya Street, 36.
But still,before going to the polyclinic on Saturday, it is better to first consult on the reference phone 8(495) 460-01-01.
Paid services
Polyclinic 191, like many state institutions, has a license to provide medical services to the population for money. Details and prices can be obtained by phone from specialists by calling the reception during business hours. The list of paid medical services offered by the institution includes both appointments of all specialists in the clinic and at home, taking tests, ultrasound, and issuing certificates.
What are patients saying?
Naturally, as in any other institution, there are both satisfied visitors and indignant citizens. 191 polyclinics on Altaiskaya Street are no exception and can boast not only positive feedback from patients.
There are those who are dissatisfied with the work of gynecology, they talk about the slowness of the department, about the sluggishness of doctors.
There are patients who are dissatisfied with the therapeutic department, believing that it exists only to close sick leave. However, they still need to try to arrange, which results in hours spent in queues.
There are patients who are not satisfied with long lines, nurses in the corridors and receptionists, and someone is dissatisfied with the lack of parking near the clinic.
So it was and so it will be: for every dissatisfied there are two satisfied.
Here, too, many people thank neurological andophthalmology departments speak well of the work of individual gynecologists. Grateful patients especially note the conscientious, professional work of the exercise therapy room. Attentive qualified specialists work in the department of otolaryngology.
Very conflicting reviews about the clinic can be seen on various resources, but it is impossible to judge the work of a particular specialist by them, because everyone has their own truth. For some, the treatment did not bring visible results, while others were put on their feet.
Where to next?
In case of a conflict situation that could not be resolved with the head physician of polyclinic 191, you can contact higher authorities.
For example, call the head of the department for work with the Eastern Administrative District by phone 8-495-368-04-12 (hot line) or visit him personally at the address: 2nd Vladimirskaya street, 31a, office 205 - on Monday from 15:00 to 20:00.
If it was not possible to resolve the disputed issues, then it is more productive to contact the Ministry of He alth of the city of Moscow by sending a written request to the address: 127006, Moscow, Oruzheyny Lane, 43.
You can also contact the reception with a question at 8 (499) 251-83-00. Here they will answer all your questions and try to solve all the problems that have arisen.
In addition, there is the Ministry of He alth of the Russian Federation, which also considers complaints from the population.
It is worth noting that not only complaints should be addressed to higher authorities. Positive feedback is also welcomethe work of specialists whose services are provided by 191 polyclinics. Doctors, thanks to such information, receive diplomas, thanks, awards for high-quality and conscientious service.
