Reviews about the Ozerki pharmacy are studied by many of those who use the services of this pharmaceutical company. It presents the widest range of medicines and products intended for beauty and he alth. In this article, we will talk about the network of pharmacies, addresses, opening hours, reviews left by customers.
About company
It is worth recognizing that reviews of Ozerki pharmacies are very diverse. This company positions itself as a network with a wide range of medicines and low prices. It was founded in 1998.
Since 2014, the Ozerki pharmacy chain has been a member of the influential ERKAFARM group of companies, which is considered one of the leaders in the domestic pharmaceutical market.
As a result, "Ozerki" currently remains the largest pharmacy chain in the Russian Federation, which operates in the discounter format. She is also one of the most influenti althe number of visitors served. Currently, more than 400 pharmacies are already operating in the system.
The company directly directly cooperates with leading domestic and global manufacturers of pharmaceutical products and their suppliers. This allows us to ensure that only certified and really high-quality products are available on the pharmacy shelves.
The network is actively attracting new customers who can use the "Ozerki" pharmacy card "He althcare". In fact, this is a unique loy alty program that allows regular customers to be able to purchase medicines at special prices. The discounted drugs you need are selected based on the individual needs of each program member.
Benefits
The company emphasizes that its employees are exclusively highly qualified specialists. These are pharmacists and pharmacists who are ready to assist the client at any time, to suggest something when choosing drugs, to advise on new cosmetic products that have appeared in the assortment.
Over the years of its work, the network of pharmacies "Ozerki" in Moscow and other cities where its representative offices are open, has repeatedly received public and professional recognition. For example, in 2015 and 2016 it became the winner of the Green Cross international pharmaceutical award, and in 2017 it was named among the winners of the Platinum Ounce award in the Project of the Year nomination.
For alreadyFor many years, the company has been recognized as an authoritative pharmacy brand, which is loved by Russians in different regions of our country.
Contacts
Initially, Ozerki pharmacies began to operate in St. Petersburg and Moscow. Today, the head office in the Northern capital is located on 2nd Murinsky Prospekt, 51a, and in the Russian capital - on Bolshaya Akademicheskaya Street, 6.
More than 400 branches operate in different regions of the Russian Federation. The company has its own representative offices in the following regions and republics:
- Belgorod region;
- Volgograd region;
- Rostov region;
- Vladimir region;
- Penza region;
- Vologda Oblast;
- Oryol region;
- Novosibirsk region;
- Kemerovo region;
- Krasnoyarsk Territory;
- Krasnodar Territory;
- Lipetsk region;
- Nizhny Novgorod Region;
- Novgorod region;
- Yaroslavl region;
- Ryazan region;
- Saratov region;
- Saran region;
- Tyumen region;
- Smolensk region;
- Republic of Chuvashia.
The working hours of Ozerki pharmacies vary depending on the region. Most open at nine or ten in the morning and work until six or seven in the evening.
Shopping online
Starting to develop in Moscow and St. Petersburg, Ozerki pharmacies strive to keep up with the times. ATTherefore, today they provide customers with the opportunity to order goods online.
Any client can make an order in the Ozerki pharmacy via the Internet. The company guarantees that the order processing time will be no more than three hours. At the same time, in the branches of St. Petersburg and the Leningrad Region, a minimum order value of one and a half thousand rubles is set. There are no such restrictions in other regions.
You can place an order by calling the Ozerki pharmacy or directly on the company's website. However, home delivery of medicines is not carried out. The buyer or one of his representatives have the opportunity to receive the goods in one of the branches of the network. The company emphasizes that they do not plan to develop remote drug sales, as it is prohibited by Russian law.
When placing an order, the buyer will have to leave personal information about himself. In particular, last name, first name and patronymic, phone number, email address. The company guarantees that this information, being confidential, is not subject to disclosure.
You can redeem the ordered goods only after receiving the appropriate notification that the order is ready for delivery. Until this moment, it makes no sense to come to the Ozerki pharmacy in Moscow or in any other region of Russia, since the drugs you need may simply not be brought in time.
For the convenience of visitors, all pharmacies are equipped with special windows for issuing orders, as well as an electronic queue system. For those who made a purchasedrugs through the Internet, it is separate.
Payment must be made on site by credit card or cash. If you have paid in advance for an order on the Internet, then the funds on your account will be blocked until you receive a cash receipt. To receive an order, you will need to provide the phone number with which you confirmed the payment, or the last four digits of your bank card from which the payment was made.
If the buyer refuses to do this, the order is not issued, and the blocking of the funds on the card is removed after the period, which, as a rule, is up to five days.
To receive a discount when placing an online order, you will need to present a discount card at the time of payment. Please note that after you receive a message that they are ready to give you the finished product, you should hurry to pick it up. It is stored in a pharmacy for one day. After that, it will be disbanded.
Be careful, because after the completion of the order, it will no longer be possible to make any corrections: change the number of commodity items, the place where you collect them. By phone pharmacy "Ozerki" you can cancel the order.
If among the drugs you have chosen there are those that are dispensed only by prescription, when they are issued, the pharmacist has the right to check that you have this document in your hands.
Promotions and special offers
This company is very popular as it develops its own brand- "Pharmacy "Ozerki". Near the house." The desire to open branches within walking distance from large residential complexes justified itself. Today, many people prefer to visit this particular pharmacy, although the competition in the market is very high.
In addition, customers are attracted by a large number of promotions in the Ozerki pharmacy, which make purchases profitable and prices for medicines affordable. For example, when paying for an order with a card on the site, the client receives three times more bonuses on the He alth Care card than with another method of purchase and payment. To do this, you just need to place the appropriate order and select the payment method by card so that the funds on your account are blocked in advance until you pick up the goods themselves.
Please note that the accrual of bonuses occurs two weeks after the purchase. In addition, they are not added if you order goods with extra bonuses. You can spend bonuses within six months after purchase. After that, they will burn.
It is worth noting that you can always purchase goods in Ozerki pharmacies with attractive discounts. Promotions and special offers for various items presented in the assortment are valid all year round.
For example, you can currently get:
- Scholl file at a special price for only 399 rubles;
- when you buy two "Vichy" masks, marked with a special badge, you will get the third one as a gift;
- take advantage of a 20% discount after purchasing a blood pressure monitor with a basicadapter.
When making purchases with a Sberbank card, you have the opportunity to receive 0.5% "THANK YOU" bonuses. You can exchange them by paying for purchases in this pharmaceutical network. Bonuses can cover up to half of the cost of purchases. Please note that some items are not eligible for this promotion. You can get a complete list of them from the pharmacy staff.
He alth Care
The concept of bonuses in Ozerki pharmacies is well known to everyone for a long time. Loyal customers regularly use the updated He alth Care program, receiving discounts and bonuses after each purchase. For every hundred rubles in the check, the client receives five bonuses. Ten bonuses are equal to one ruble. You can pay with them up to 99% of the purchase.
Please note that this will only be possible once your card has been registered.
To become a member of a profitable program, you need to get a discount card, which is issued with any purchase. In this case, you will need to pre-register on the site or fill out the appropriate form at the pharmacy itself.
Use your card with every purchase to earn points. You can do this even if you left the card at home. Just give your phone number.
Assortment
The widest selection of medicines in the Ozerki pharmacy is presented to customers on a daily basis. Here you can buy drugs for almost any occasion:
- antibiotics;
- from cardiovascular disease;
- anti-allergy;
- painkillers, anesthetics and antispasmodics;
- antiseptics;
- antioxidants and vitamins;
- from hemorrhoids;
- from AIDS and HIV infection;
- homeopathic remedies;
- hormones;
- dermatological preparations;
- from gynecological diseases;
- from diseases of the stomach, intestines and liver;
- from diseases of the genitourinary system;
- medicinal herbs;
- from psychiatric and neurological ailments;
- from cancer;
- to increase potency;
- flu and colds;
- for metabolic disorders and for weight loss;
- antimicrobials;
- drugs to help beat alcoholism, smoking and drug addiction.
In reviews of the Ozerki pharmacy, many customers note affordable prices for many items presented in the assortment. Goods sometimes turn out to be much cheaper than in other pharmacy chains.
For example, for a cold, you can be offered dry cough medicine for children at five rubles per bag, Paracetamol for 4.5 rubles, acetylsalicylic acid for 5.5 rubles, Ibuprofen for 18.5.
Of course, if the disease is more serious, expensive and more effective drugs will be required. As a rule, these are antiviral agents. "Allokin-alfa" costs 7450 rubles, "Panavir" - 3760 rubles, "Tsivalgan" - 10116 rubles.
Popular and inexpensive antimicrobial agent "Ftalazol" can be purchased for 23 rubles. There are drugs from a different price category. The cost of Nutri Expert Colloidal Silver is set at 2940 rubles.
Other categories
In addition to drugs and dietary supplements, products are presented in the following categories:
- cosmetics;
- hygiene;
- medical products and devices;
- household chemicals;
- means for mom and baby;
- household goods;
- stationery;
- optics;
- pet supplies.
It is worth noting that cosmetic products that you can buy at a pharmacy are traditionally popular. In this category - hygienic lipstick, talcum powder, sea bath s alt, make-up remover wet wipes, fragrance oils, face creams, hair loss serum.
Among medical devices and products, customers can purchase pregnancy tests, compressor inhalers, diapers for adults and children, oral irrigators, thermometers, glucometers.
Customer Experiences
There are a lot of positive reviews about the Ozerki pharmacy. Regular customers note that in recent years the network has grown significantly, which has increased the availability of pharmacies for residents of most areas in the cities where it is represented.
At the same time, for many positions, visitors note that prices are indeed lower than in most other pharmacies. Only batches of medicines that come at a new price come across much more expensive. In addition, one rarely hears stories here that one of the patients came across a fake.
Customers embrace new technologies. In particular, ordering drugs via the Internet, as well as the ability to find out about the availability of medicines by phone and book them. In this case, you can get them without a queue, which is very convenient, especially if you plan to visit the pharmacy early in the morning or right after work, when there is the main influx of visitors.
In addition, promotions are constantly held here, allowing customers to pay much less, save significantly.
Negative
At the same time, it is worth recognizing that most of the reviews about pharmacies are still negative. Many people say that not the cheapest medicines are sold here. Although the cost of individual drugs and medicines is low, you can still find pharmacy chains where they will be even cheaper.
The main problem with Ozerki pharmacies, especially in Moscow and St. Petersburg, is the queues. Some shoppers even do their own research to find out what time is best to come in order to encounter a small number of visitors.
As a rule, there is a queue of at least ten people at each checkout. This is despite the fact that most pharmacies constantly work for fivesix windows. As a result, a relatively small area of the room is packed to capacity with people. It is not easy to endure such a test, especially for a person with he alth problems. And you have to queue in a stuffy room for at least 15-20 minutes. Often this leads to unpleasant and even scandalous excesses. You can find stories about how older women arrange a conflict due to the fact that they are confused about who is behind whom. Often this leads to almost fights between pensioners.
In addition, complaints about the quality of goods, which turns out to be very doubtful, have recently become more frequent. For example, customers may buy a facial gel that they have been using for many years but purchased elsewhere. In the Ozerki pharmacy, as a rule, it turns out to be cheaper, but at the same time it has a completely different consistency, which raises many questions and suspicions of the low quality of the product.
There are more and more reports that customers have to deal with fakes. For example, a gel after mosquito bites, which does not relieve itching at all. Perhaps the most indignant is the fact that customers regularly face rudeness and disrespectful attitude on the part of pharmacists and pharmacists. Sellers regularly take it out on buyers, pouring out their fatigue, irritability and lack of education on them. Throw change and discount card at customers with such force that they have to be collected on the floor.
Be sure to advise, without leaving the cash register, to check the availability of not only money and a check, but also all the medicines for which you paid. Clients have repeatedly encountered situations when they found out at home that one or even several drugs were not given to them. This often happens when you make a large purchase of 10-12 items at once. In this case, it is difficult to keep track of everything.
It is worth noting the lack of professionalism and incompetence of pharmacists who work in this network of pharmacies. We regularly receive requests related to situations when the seller is asked to advise a drug for the prevention of a particular disease, he also sells a powerful drug that is used only when the disease has already affected the body. Of course, these funds are much more expensive. Without caring about the he alth of their customers, Ozerkov employees simply cash in on them.
