City Polyclinic No. 1 (Novosibirsk) is well known to the residents of the city not only for its glorious long history, but also for the quality of service and the professionalism of doctors. This modern state medical institution is located at 5 addresses. It has several profiles, has a modern diagnostic and treatment base. The professional team applies modern principles, has developed its own methods in the treatment and diagnosis of diseases and receives very different feedback from their patients.
A bit of the history of the clinic
Polyclinic No. 1 (Novosibirsk) has been leading its history since 1920. In those distant times, it was reorganized into an outpatient clinic for specialist doctors from the Zemstvo hospital. The modern building received its first patients in 1929.
Ain 2007, the polyclinic was merged with a number of departments: a antenatal clinic, polyclinic No. 6 (for children), and a center for clinical immunology.
In 2011, a new children's department (No. 2) accepted small patients. The complex itself was renamed into city polyclinic No. 1.
Today it is a fairly large medical complex, providing services in 38 departments in 33 areas. Its total staff is more than 1,000 employees. It employs 12 doctors - candidates of medical sciences. 3 specialists defended the title of "Doctor of Medical Sciences", 10 have the "Excellent He alth Worker" badge, 4 doctors have the title of "Honored Doctor of the Russian Federation", and specialists with the highest medical category 111.
Novosibirsk received a whole diversified complex providing a wide range of medical services in the face of this polyclinic. Polyclinic No. 1 (Serebrennikovskaya Street) became its central site and main office.
What they write about the clinic government agencies
If you read and watch the reviews and reports of government officials, you can see that almost all of them are positive.
The work of the clinic is often covered by the local press and television. The feedback here is overwhelmingly positive. There was especially a lot of information about this oldest clinic in December 2014. It was during this period that Polyclinic No. 1 (Novosibirsk) celebrated its 85th anniversary.
The multidisciplinary center carries out a lot of scientific and research work. Thus, there are centers unique for the region: clinicalimmunology and treatment of extrapyramidal diseases. Most departments use advanced and own tested developments that give positive results. In their work, the staff uses modern equipment, the latest technology.
Since 2013, clinical trials of drugs have been carried out here (it was then that the institution received the necessary license).
Awards and achievements
Novosibirsk residents highly appreciated the contribution of this team to the social and economic development of the city. City Polyclinic No. 1 (Novosibirsk) has been on the honor roll since 2007.
For many years (since 2004) she has become a laureate of the Novosibirsk Marka competition, is the owner of 6 gold medals of MedSib (Siberian Fair).
City Clinical Polyclinic No. 1 successfully passed an independent evaluation of its work as an organization providing social services in 2015.
Structure of divisions
City Polyclinic No. 1 (Novosibirsk) has a number of departments located at different addresses.
So, at the address: st. Olga Zhilina, house number 71 located:
- Modern Center for Immunology (Clinical).
- City Center for Medical Psychology and Psychotherapy.
Children's clinics and antenatal clinics are located at:
- Women's consultation (73 Olga Zhilina St.).
- Children's polyclinic No. 1 (st. Ordzhonikidze, 30).
- Children's polyclinic No. 2 (57 Frunze St., A).
At the address of st. Lermontov, 40 are located:
- Centralized interdistrict laboratories (biochemical and bacteriological).
- He alth and Wellness Center.
Three divisions are located on the street. Lermontova, 38:
- Day hospital
- Clinical Research Center
- Department of functional diagnostics.
And the department of medical cosmetology is located at st. Pisareva, 4.
Patient feedback suggests that such a spread is often inconvenient, because it may be necessary to move from one building to another, and this is not always close. At the same time, each unit has its own registry, which allows you to get advice even before going to a medical facility. However, a number of reviews report incorrect behavior of the polyclinic staff (it was impossible to get the necessary information, the communication style of the employees was far from official).
With a certain degree of promptness, you can get into the right building without any problems, but many failed to get a clear help by phone. Many complaints about the record and the work of the registry. Patients write about the difficulties in obtaining certificates and the incorrect behavior of the staff, about the presence of queues even in paid departments.
About the central clinic
The central polyclinic is located at: st. Serebrennikovskaya, 42, in an old, but reconstructed and well-equipped 3-storey building. The following branches operate here:
- Medical advisory.
- Surgical.
- Traumatological.
- Two therapeutic (serving 8 and 10 sites).
- Medical dental.
- Prosthetic dentistry.
- X-ray.
- Department of Rehabilitation Therapy.
- Observation (for maternity contingent).
- Prophylactic (provides immunization).
- Paid services.
According to patient reviews, most of the services at the clinic on the street. Serebrennikovskaya, 42 are provided free of charge if you have a compulsory medical insurance policy and are attached to this clinic. If you do not have a local residence permit, you can get medical services here for a fee. However, a number of reviews claim that there were difficulties in clarifying information about the list of paid and free services. Some patients report that they had to stand in line at the reception several times to clarify only one question.
Reviews on the establishment and organization of work
If you read reviews about the organization of the work of the clinic and its departments, we will see a lot of complaints about long queues at the registry. Most often, this is caused, according to patients, by the sluggishness of the staff. Although many write that this fact is due to the large influx of visitors.
In this regard, the gynecological department and the children's polyclinic No. 1 (Novosibirsk) are noted on the good side. Patients write about attentiveness and promptnessstaff, about understanding problems and quickly and qualitatively solving them.
The equipment of the departments with modern medical and diagnostic equipment also receives good reviews.
Among the positive aspects are the speed of examinations, the work of the diagnostic center, the X-ray department.
Children's City Polyclinic No. 1 (Novosibirsk) received many good reviews from grateful parents. They note the responsibility and amazing performance of local pediatricians. Many parents do not change doctors for ten years (while their baby is growing up), treat them with great respect and write warm words of gratitude.
Reviews of free medical care
The medical team receives a lot of good reviews. Patients praise his professionalism, attentive attitude. Although sometimes you can meet complaints about incorrect behavior. Most often, complaints relate to visits to doctors from another site (unwillingness to accept patients from other sites, difficulties in finding tests).
Most of the reviews about the work of doctors talk about the high quality of care, regardless of whether it is a paid or free service. Especially many good words are written about pediatricians. Thus, children's polyclinic No. 1 (Novosibirsk) and its entire staff (this applies to both departments) receive warm and grateful comments.
Some claim to have been cured even after erroneous treatment at Polyclinic No. 26 (1 Rassvetnaya St., Novosibirsk). Polyclinic No. 1 is distinguished in this regard by high efficiency. Her medical staff will make the correct diagnosis and prescribe adequate treatment that will bring tangible results. But some also complain about misdiagnosis.
About paid services
In their reviews, patients write about the quality of paid services, about an adequate price-quality ratio.
Praise the department of orthopedic dentistry, medical cosmetology. In fact, every division boasts many positive reviews.
Special mention should be made of the opinion of patients without local registration and from other regions. Serves on a paid basis many out-of-town patients who came to Novosibirsk, polyclinic No. 1. Treatment of prostatitis and other urological problems is considered by many patients to be of very high quality.
Good reviews are received by almost all specialists who provide paid services.